Communication patterns are the most telling indicator of team performance. Is your team engaging in practices that ensure success or that doom you to inefficiency and frustration? Dr. Rob Sheehan, Academic Director of Executive MBA Programs at the University of Maryland, recently summarized findings by researchers at MIT. He highlights one key insight:
Energy is important for a team. The most valuable, high energy form of communication is face to face. Next valuable is phone or video—but the effectiveness decreases as the size of the team increases. Email and texting are least valuable.
Read more of the findings in Dr. Sheehan’s article here. How does your team balance communication needs with efficiency? Share your best practices with us.