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Bunker Hill Community College


Bunker Hill Community College is accepting nominations and applications for the position of Registrar. The Registrar will provide leadership to plan, organize, and manage all of the activities related to the academic records on both the Charlestown and Chelsea campuses, including serving as the official authorized keeper of the College's student records.

The Registrar’s primary mission is to uphold the academic policies of the College, to securely maintain the academic records of current and former students and to facilitate the student enrollment process, maintaining a registration, records, curriculum course scheduling and graduation operation that is efficient, responsive, data-informed and student-focused. Specifically, the Registrar facilitates student registration; maintains up-to-date and accurate course schedules, as well as curriculum; oversees the academic review of the College catalog; manages efficient use of general purpose classrooms through use of 25Live; and supervises and maintains the Colleague Student system, along with other technology systems, working collaboratively and partnering with faculty and staff in other areas to enhance student service, improve operations and aid in development, assessment and enforcement of academic policies. This position is responsible for facilitating and managing the creation of a master course schedule that maximizes students’ ability to plan their academic schedules with a barrier-free path toward completion.


  • Manage student records, graduation, and other academic services for the College including the awarding of transfer credit through transferology;

  • Develop and implement the goals and business strategies for the assigned work areas;

  • Monitor and analyze processes to improve services and predict future needs;

  • Manage curriculum programs of study changes and degree audit functions for the College;

  • Interpret, implement and ensure compliance with state and national accreditation standards;

  • Provide interpretation and monitor processes to ensure compliance with state and federal laws and regulations including FERPA and act as FERPA compliance officer for the College;

  • Establish and implement policies and procedures for collection, storage and dissemination of information according to public law, regulations, and institutional policies;

  • Forecast, develop, administer and oversee assigned budgets;

  • Provide professional level support to the Academic and Student Affairs area through data analysis, project management, reports and presentations, and committee participation;

  • Recommend policy revisions;

  • Responsible for departmental planning;

  • Oversee the management and supervision of staff in assigned departments;

  • Hire, train, evaluate and supervise staff;

  • Conduct graduate follow-up data collection and reporting;

  • Outline, implement and assess internal audit procedures to ensure accuracy of student data;

  • Evaluate hardware and software needs of academic record’s office and other academic service functions for consistency with student needs;

  • Build cross-campus relationships for enhancement of services provided through the academic records office and other academic service areas;

  • Chair committees convened to develop or modify existing academic service policies and procedures;

  • Collaborate with staff across the College to ensure that students are receiving accurate and timely academic services; and

  • Other related duties as assigned by the Associate Dean of Enrollment.



  • Master’s degree in student services, educational administration, or combination of a master’s degree and five (5) years direct experience in an Associate Registrar or Registrar role;

  • Five (5) years of direct experience or seven (7) years in an enrollment management area;

  • Proven record of successful supervisory experience in a people-oriented environment;

  • Demonstrated understanding of the application of technology to deliver Records and Registration services;

  • A proven record in working successfully with diverse populations;

  • A positive attitude and ability to plan and adapt to change;

  • Ability to collaborate effectively with college departments and cross-functional teams;

  • Exceptional organizational, management, analytical and leadership skills;

  • Ability to enable a strong focus on customer service and student success;

  • Demonstrated knowledge of student registration and record keeping practices; 

  • Demonstrated experience providing online student services ;

  • Proficiency with Microsoft Office applications including: Outlook, Word, Excel and PowerPoint;

  • Ability to prioritize effectively and succeed in a fast-paced, student-focused environment;

  • Ability to manage large data sets; and

  • Excellent oral and written communication skills, as well as the ability to interact with faculty, staff, administrators, students, alumni, and the public with diplomacy and tact.



  • Preferred five (5) years of direct experience in a community college

  • Bi-lingual

  • Experience with Colleague, 25Live, ImageNow, and Transferology, a plus


Bunker Hill Community College is being assisted by the partners of Hyatt-Fennell.  Submit nominations and application materials to Cheryl Hyatt at BHCC@hyatt-fennell.com, please specify the search in the subject line.  Applications include a letter of interest, a current résumé/cv, copy of transcripts (unofficial is acceptable) and contact information for five professional references. Applications will be reviewed as they are received.  All applications and nominations will be considered highly confidential.






Bunker Hill Community College is an Affirmative Action/Equal Opportunity Employer.  Woman, people of color, persons with disabilities and others are strongly encouraged to apply.